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F1 Brazil Ticket Collection Information


If your delivery method is on-site pick up, your order for the 2019 Formula 1 Brazilian Grand Prix is scheduled to be collected at the event. Your order is scheduled to be collected at the “Formula 1 tickets” collection point, at the Hotel Transamerica. The ticket collection point will be located in the BUSINESS CENTER 3 of the Hotel.

Please note that Hotel Transamerica is located around 7 km from the Interlagos Circuit.




Hotel Transamerica
Av. Nações Unidas, 18.591 Santo Amaro
04795-000 Brazil





How do I get there?


We strongly recommend our customers to come to collect their tickets and to reach the Circuit by Taxi. Parking lots at the Circuit are very restricted and the closest train station is located around 2km from the Circuit.

Please follow the above indications and have a look at the map below to find your way to the ticket collection point:












When Can I collect my tickets?

The Ticket Collection booth is open:

Thursday 14th November: 13:00 - 17:00
Friday 15th November: 08:30 - 15:30
Saturday 16th November: 08:30 - 15:30
Sunday 17th November: 07:30 - 13:00



Important: What you need to bring

It is mandatory for you to present an electronic or printed version of your e-voucher when you arrive to collect your tickets. Make sure to: 

- Please download your e-Voucher from the "My Account" section of the Gootickets Website.

- Bring a printed copy of the e-Voucher

- Bring a Valid ID document (ID Card, Passport, Driver's licence).


If your tickets are to be collected by a friend, family member or other third party:

- Please send an email to [email protected] stating the person's name.

- Make sure this person brings the e-voucher and a photocopy of your ID.

- This person will also have to bring his/her own ID.


Please note that Tickets that are not collected will not be refunded. 



Contact the On-site Team


Should you need assistance, please contact the on-site team on any of the following emergency phone numbers:

ES: +34 668108466
US: +1 6467793737
UK: +44 7408800402


Please note that these numbers are only available during the designated ticket pick-up booth opening times.



We wish you a fantastic time in São Paulo!

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